Refund Policy

Last updated 20 June 2025

We want you to enjoy your MeraRoop experience. Because our product delivers digital content instantly after purchase, refunds are handled as described below.

Digital delivery

MeraRoop unlocks digital content immediately after payment — including your full birth-day story and any add-on reports you purchase.

Once content has been unlocked and delivered on screen, the purchase is considered fulfilled.

When refunds may be granted

We will issue a refund if you were charged but could not access the content you paid for due to a technical failure on our side.

We will also consider a refund if you were charged more than once for the same purchase by mistake.

Refund requests must be submitted within 7 days of the original purchase.

When refunds are not available

We generally cannot offer refunds once paid content has been successfully viewed or downloaded, except where required by applicable law.

We do not offer refunds based on subjective dissatisfaction with entertainment or interpretive content (such as compatibility scores or year-ahead themes), provided the service delivered the described digital product.

How to request a refund

Email hello@meraroop.com with your name, date of purchase, payment amount, and a brief description of the issue.

Approved refunds are processed to the original payment method within 5–10 business days, depending on your bank or payment provider.